Dashboard "Enterprise Knowledge Management Aspects (Roles, Use Cases and Tools/Methodologies)"

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Enterprise Knowledge Management Roles Use Cases and Tools Methodologies.png

This article explains all aspects (roles, use cases and tools/methodologies) that keep your enterprise knowledge management healthy, effective and efficient.

The collection of aspects depicted below serves as the syllabus for Event "EMWCon Fall 2019". It also denotes examples from managing the domain "https://mwstake.org".

Aspects

Promotion

Make management decide for MediaWiki-centric Knowledge Management
Make all roles enjoy using MediaWiki-centric Knowledge Management


Curation

Maintain knowledge structured, coherent, consistent, manageable and accessible


Viewing

Optimize pertinent facets findable through search


Editing

Facilitate editing knowledge content and its affinities


Configuration & Maintenance

Upgrade, tune, optimize and secure a MediaWiki-centric Knowledge Management system


Extensions

Add features and interfaces


Integration

Make use of external and provide internal data and functionality


Installation

Deploy a MediaWiki-centric Knowledge Management system


Development

Develop all aspects of a MediaWiki-centric Knowledge Management system


Use cases by role

Role "Patron"

Role "Reader"

Role "Contributor/User"


Role "PowerUser"

  • All of the above +
  • Use Case "Add/edit regular subject affinities"
  • Use Case "Add/edit complex facet views" (lua/compound #ask: using templated result formats)
  • Use Case "Train end users"


Role "Administrator"


Role "OntologyEngineer"

  • Use Case "Upgrade dataspects Knowledge Management Framework (DSKMF)"
  • Use Case "Manage DSKMF customization part" using Application "dataspects"


Role "SearchEngineer"

  • Use Case "Manage resource silos indexing (entitizing and feature extraction and synthesis)"
  • Use Case "Manage resource silos index update policies"
  • Use Case "Manage search result facet views"
  • Use Case "Integrate resource silos, interfaces"

One of a SearchEngineer's main tasks is to customize a search engine.


Role "Curator"


Role "Developer"

Notice:

An important general task for developers is to create DSLs that facilitate other roles' tasks at the right abstraction level balancing the needs for flat learning rates, flexibility and reuse.

  • Use Case "Develop dataspects tools"